Questwave - Game Rental

Questwave offers a service that lets you rent physical games for Nintendo Switch, PlayStation 5, and Xbox Series X|S.

Our service is designed for people who want to play games without buying them, via a monthly rental model with a required deposit.

All games remain the property of Questwave.

This is a rental service, not a sale.

We only rent physical cartridges/discs of legal retail versions.

We do not rent digital downloads, codes, accounts, or access to streaming services.

Supported platforms:

Nintendo Switch (cartridge)

PlayStation 5 (disc)

Xbox Series X|S (disc)

How does renting work?

Choose your game

Select the game you want to rent from our online store.

Add a deposit

The deposit is required to be added to your order—without a deposit, the order cannot be completed.

Checkout & Shipping

Pay the monthly fee + deposit. We will ship your game within 1–2 business days.

Play

Play while your subscription remains active. Returns & Exchanges

Return the game if you want to exchange it or stop renting.

Prices & Deposit

Monthly Rental Fee

Each game has a monthly rental fee (€14.95–€19.95), depending on the title and platform.

Deposit

You pay a one-time deposit for each game.

The deposit is normally €30–€40 per game, depending on the title.

The deposit will be refunded once:

The game is returned complete and undamaged.

All outstanding payments have been paid.

The deposit will be transferred within 5 business days of correct return.

Shipping & Returns

Shipping

Shipping via PostNL

Nintendo Switch games → letterbox package

PS5 / Xbox Series X|S games → parcel post

Track & trace included

We ship within 1–2 business days of ordering.

Returns

You will receive a return label with your game.

Once the game has been returned and inspected, you will receive:

Deposit refund (if everything is OK)

Possible Exchange

We recommend returning within 7 days of receipt if you want to exchange it.

Exchanging Games

You can always exchange a game as long as:

Your current game has been returned correctly

You have no outstanding payments

You will pay the normal next month's rental fee once your new game has shipped.

Damage, Loss, or Missing Parts

If a game:

Is damaged

Contains a missing disc/cartridge

Damaged sleeve or labels

The deposit (or part of it) may be retained to cover replacement costs.

We will always keep you informed in advance of the damage assessment.

Cancellation & Term

Rental contracts can be canceled on a monthly basis

Cancellation notice must be received at least 3 days before the next payment date

Deposit will be refunded upon proper return

Example:

You want to cancel as of January 1st →

Submit cancellation notice before December 28th

Payment & Subscriptions

Your game rental will be arranged via direct debit or regular payment. You pay:

The monthly rent

Deposit (one-time)

Payments are processed through our shop (e.g., Seal Subscriptions), with:

✔ secure processing

✔ monthly direct debit

✔ overview in your account

Legal Information

Questwave rents physical games and is an independent rental service.

We are not affiliated with, endorsed by, or sponsored by Nintendo, Sony, or Microsoft.

Product brands such as Nintendo®, PlayStation®, and Xbox® are registered trademarks of their respective owners.

Customer Service

Questions?

Email us: contact@questwave.nl

We aim to respond within 24 hours.